Global Corporate Survey 2021: IWMS Investment Plans By Industry
Ben Hext
Susan Clarke
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Executive Summary
This report helps heads of strategy, marketing and product at providers of integrated workplace management systems (IWMS) determine demand for their products and investment levels by industry. The Verdantix Global Corporate Survey 2021 interviewed 285 senior real estate and facilities management decision-makers at organizations occupying mid to large real estate portfolios. Our analysis finds that penetration of IWMS is growing across the market, with over half of respondents using this type of software at more than one site. For many firms, an IWMS is part of a complex real estate IT landscape, used alongside other software such as computerized maintenance management systems (CMMS) and employee engagement apps. Industry-level analysis shows that spending on IWMS is diversifying out of office-centric sectors, with firms from the engineering, food and beverage and retail sectors planning investment increases.IWMS Penetration Continues To Grow Across The Smart Building Market
IWMS Investments Will Extend Into Diverse Sectors From 2021
There Is No Single Vision For Real Estate IT: Firms Are Working Towards Four Different Goals
Figure 2. IWMS Expenditure Changes For 2022 By Industry
Figure 3. Strategies For Real Estate And Facilities Software Over The Next Five Years
About the Authors
Ben Hext
Industry Analyst
Ben is an Industry Analyst in the Verdantix Smart Buildings practice. His current agenda covers hardware and software solutions for energy management, on-site power ...
Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem...
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