eCIFM Establishes Synergies Between Disparate IWMS Products
Amelia Feehan
Justine Bornstein
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Executive Summary
This case study examines how the real estate technology team at a global insurance firm used a combination of integrated workplace management systems (IWMS) to address its evolving business requirements. The organization applied a best-of-breed approach: it retained its existing IBM TRIRIGA software for lease and capital management and incorporated a complementary platform and mobile application to encourage employees’ return to the workplace. eCIFM, a specialist IWMS technology services firm, facilitated the integration of the disparate products in 2021. This case study demonstrates how facilities and property managers can assimilate other offerings into their existing primary IWMS products.
eCIFM Establishes Synergies Between Disparate IWMS Products
Insurance Firm Sought Additional IWMS Product To Manage Space And Maintenance
eCIFM Provides IWMS Expertise And Integrations Between Software Applications
Buyers Combine Vendor Offerings For Best-In-Class Functionality
Figure 1. Improving Employee On-Site Experience, Next 12 Months
Figure 2. Plans for Real Estate and Facilities Software Over the Next Five Years
About the Authors
Amelia Feehan
Manager, Advisory Services
Amelia is a Manager within the Advisory Services team at Verdantix. She has several years of experience leading large-scale technology and strategy projects for both vendors a...
Justine Bornstein
Research Director, Smart Buildings
Justine is the Research Director of the Verdantix Smart Buildings practice. Her current research agenda focusses on digitisation, decarbonisation and optimisation across the b...
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