CA Technologies & Capgemini Launch Sustainability BPO
Published: 08 February 2011
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Executive Summary
On February 8, 2011, CA Technologies and Capgemini announced a new global partnership which provides a new energy, carbon and sustainability managed service offering. This partnership will see Capgemini combining its already expansive BPO offering with CA Technologies leading software; Capgemini UK will be the first customer of this service. Verdantix believes that in order for this new offering to succeed the partnership must: consider industry variations in demand for this service; target firms that lack in-house expertise or struggle with sustainability data collection and management; capture new clients outside of existing customer lists; and capitalize on new industry wins.
TABLE OF CONTENTS
CA TECHNOLOGIES & CAPGEMINI LAUNCH SUSTAINABILITY BPO
Industry Focus Will Determine Success Of Carbon & Energy BPO
ORGANIZATIONS MENTIONED
ACS, American Airlines, ArcelorMittal, CA Technologies, Capgemini, Chevron, DuPont, EMC, Lufthansa, Tesco