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Verdantix EHS Software Benchmark Reveals A Renewed Focus On Customer Satisfaction

The fifth iteration of the Verdantix Green Quadrant EHS software benchmark study assessed 23 vendors and their functionalities based on a 383-point questionnaire, 3-hour live product demonstrations and findings from our global survey of 411 corporate EHS executives. The recently published Verdantix Green Quadrant EHS Software 2019 benchmark highlights the highly competitive environment, with twelve vendors—Enablon, Intelex, Cority, Velocity EHS, Sphera, UL, Gensuite, SAI Global, ETQ, Enviance, IsoMetrix and Quentic—featured within the Leaders quadrant. What are the key insights for customers wanting to invest in a new EHS software platform or replace an existing one?

First, selecting a vendor is no longer just about finding a vendor with the most significant breadth of offerings. Among the 411 senior EHS executives interviewed in the global survey, Verdantix found that buyers’ priorities during the sales process also heavily weighted an EHS software’s user interface quality, ease of integration with other business applications, and ability to configure workflows and forms. The importance of training, learning and development solutions is clear as well. Specifically, over 50% of survey respondents have adopted Learning Management Systems (LMS) for health and safety education or use online or in-person training courses on a widespread, firm-wide basis. Other factors such as the ability to test a fully functional trial version of the software also were cited as very important in shaping the final purchase decision.

Second, the standard expectations of buyers now include cloud-hosted deployment, configurability and mobile applications. To distinguish a best-fit platform, corporate managers should further examine their own EHS processes and governance needs. Verdantix research has found that EHS software vendors increasingly are catering to market demands through preconfigured, industry-specific solutions that address customers’ increasing focus on the alignments of OpRisk-EHS, quality-EHS, chemicals-EHS and sustainability-EHS capabilities. Witness new entrants in the Green Quadrant study such as INX Software, TenForce and VisiumKMS that come from a background of operational risk management software.

Third, the EHS digital technology ecosystem is expanding, with diverse innovations emerging across the landscape of connected worker devices. As firms undertake Industry 4.0 digital transformation, EHS decision-makers will see increasing value in EHS technologies such as drones, wearable devices, sensors and augmented reality tools. Verdantix anticipates that spending on connected worker devices alone will reach $402 million in 2019 and continue to grow at a compound annual growth rate of 13.1%, to reach $4.3 billion in 2039. While the industrial wearables market still is in its infancy, corporates considering these applications should examine a software vendor’s existing track record for hardware integrations.

Verdantix research finds that the core market for firm-wide EHS software will continue to grow at a compound annual growth rate of 9.2%, to reach $1.9 billion in 2024. As an independent research firm, Verdantix is ideally placed to provide unbiased research and advisory services that support customers in their selection of a best-fit EHS software platform.

To learn more, apply to attend the Verdantix webinar ‘What The 2019 Green Quadrant For EHS Software Means For Software Buyers And Vendors,’ taking place on Thursday, May 9 at 4:00pm BST / 11:00am EDT. 

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